Privacy Policy

Last Updated: March 2025

Dharshini Crackers (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit [www.dharshinicrackers.com] (“the Website”).

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our Website or place an order:

(a) Personal Information:

  • Name
  • Contact details (phone number, email address)
  • Billing and shipping address
  • Payment information (processed through secure payment gateways)

(b) Non-Personal Information:

  • Browser type, IP address, and device information
  • Website usage data (pages visited, time spent, etc.)
  • Cookies and tracking technologies (to enhance user experience)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process your orders, payments, and deliveries.
  • Customer Support: To respond to inquiries, complaints, and requests.
  • Marketing & Promotions: To send updates, offers, and promotional content (you may opt out anytime).
  • Website Improvement: To analyze trends, improve user experience, and enhance security.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to use commercially acceptable means to protect your information, no online system is 100% secure.

4. Cookies & Tracking Technologies

  • We use cookies to enhance your browsing experience and analyze site traffic.
  • You can choose to disable cookies through your browser settings, but this may affect Website functionality.

5. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (such as payment processors, shipping partners) to fulfill orders.
  • Legal authorities if required to comply with legal obligations or protect our rights.

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or content of those external sites. Please review their policies before providing any personal data.

7. Your Rights & Choices

  • Access & Correction: You can request access to or correction of your personal information.
  • Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link.
  • Data Deletion: You can request deletion of your personal data, subject to legal obligations.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our Website signifies your acceptance of the updated terms.

9. Contact Information

For any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting Dharshini Crackers!