Terms of Use

Last Updated: March 2025

Welcome to Dharshini Crackers! These Terms of Use (“Terms”) govern your access and use of our website [www.dharshinicrackers.com] (the “Website”) and the services offered by Dharshini Crackers (“we,” “us,” or “our”). By using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility & Use of Website

  • You must be at least 18 years old to purchase crackers from our Website.
  • By placing an order, you confirm that you are legally permitted to buy and use fireworks in your state or region.
  • We only deliver within India, and it is your responsibility to ensure compliance with local laws before placing an order.

2. Product Availability & Orders

  • Crackers and fireworks are available throughout the year, not just during Diwali.
  • All orders are subject to availability. If a product is out of stock, we will notify you and offer an alternative or a refund.
  • Bulk orders & Reselling:
    • You can place wholesale orders for reselling purposes.
    • Orders above ₹1,00,000 are eligible for a reseller discount. Mention this during the confirmation call.

3. Pricing & Payment

  • Prices displayed on the Website are in Indian Rupees (INR) and include applicable taxes.
  • We do not accept payments through secure online payment gateways to comply with local laws. Orders will be processed only after payment confirmation.
  • We reserve the right to modify product prices at any time without prior notice.

4. Shipping & Delivery

  • We deliver across India, subject to legal restrictions in specific states or regions.
  • Estimated delivery times will be provided at checkout, but may vary due to logistics or unforeseen delays.
  • Customers must provide an accurate delivery address. We are not responsible for delays or losses due to incorrect addresses.

5. Cancellations, Returns & Refunds

  • Cancellations are allowed only before the order is dispatched. Once shipped, cancellations are not possible.
  • Returns are not accepted due to the nature of the product (fireworks).
  • Refunds will be processed only for damaged or defective products. Customers must provide proof within 24 hours of delivery for refund requests.

6. Safety & Legal Compliance

  • Fireworks should be handled responsibly and in accordance with government regulations.
  • We are not liable for any misuse, accidents, or legal consequences arising from improper use of our products.
  • By purchasing from us, you acknowledge that you understand and will follow all safety precautions.

7. Intellectual Property

  • All content on this Website, including logos, images, product descriptions, and text, is the property of Dharshini Crackers.
  • You may not copy, distribute, or use our content without written permission.

8. Limitation of Liability

  • We strive to provide accurate product information, but we do not guarantee that the Website will be free of errors.
  • Dharshini Crackers will not be liable for any direct, indirect, incidental, or consequential damages related to the use of our products or Website.

9. Modifications to Terms

  • We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.

10. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Thank you for choosing Dharshini Crackers!